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Insurance: Make it Personal

Loyalty in the insurance industry is a big deal. Why do we stink at it?

 

Bain & Company put out a report in 2017 that did such a great job breaking down what insurance carriers lack in their ability to build a loyal customer base, we thought we would post it here too. Don’t fret…they also did a wonderful job talking through solutions that do not have to do with commoditizing your products further.

 

You can download their report here.

 

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